Your Privacy Matters to Us

Account Information

When you create an account, we collect basic information such as your name, email address, and company information. This helps us provide personalized service and communicate with you about your account.

Social Media Data

With your explicit permission, we access your connected social media accounts to provide automation services. This includes posts, comments, messages, and engagement metrics. We only access data necessary for the services you've requested.

Usage Information

We collect information about how you use our platform, including features accessed, time spent, and interaction patterns. This helps us improve our service and provide better user experiences.

Technical Information

We automatically collect technical information such as IP addresses, browser types, device information, and operating systems. This information is used for security, analytics, and service optimization.

Service Provision

We use your information to provide, maintain, and improve our social media automation services. This includes processing your automations, managing your campaigns, and providing analytics.

Communication

We may use your contact information to send you service updates, security alerts, and support messages. You can opt out of marketing communications at any time.

Security and Fraud Prevention

We use your information to protect our platform and users from fraud, abuse, and security threats. This includes monitoring for suspicious activity and implementing security measures.

Legal Compliance

We may use your information to comply with legal obligations, respond to legal requests, and protect our rights and the rights of others.

Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers are contractually bound to protect your information and use it only for specified purposes.

Social Media Platforms

When you connect your social media accounts, we share necessary information with those platforms to provide automation services. This sharing is governed by the platforms' own privacy policies.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the safety and security of our users and platform.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such transfer and any changes to this privacy policy.

Encryption

All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. We use industry-standard security protocols to protect your information from unauthorized access.

Access Controls

We implement strict access controls and authentication measures. Only authorized personnel have access to your data, and all access is logged and monitored.

Regular Audits

We conduct regular security audits and penetration testing to identify and address potential vulnerabilities. Our security practices are reviewed by independent third parties.

Access and Portability

You have the right to access your personal information and request a copy of your data in a portable format. You can download your data through your account settings or by contacting us.

Correction and Updates

You can update your account information at any time through your account settings. If you notice any inaccuracies in your data, please let us know so we can correct them.

Deletion

You can request deletion of your account and associated data at any time. Some information may be retained for legal or business purposes as outlined in our data retention policy.

Opt-Out

You can opt out of marketing communications and certain data processing activities. However, opting out of essential communications may affect your ability to use our services.