HELP CENTRE
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Practical help for connecting Instagram, building conversations and managing your workspace.
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How do I connect Instagram?
Create your Yazzil account, complete onboarding and open your Instagram account settings. Use the connection button to review the permissions requested by Meta. Yazzil does not ask you to share your Instagram password with our team.
Which Instagram account do I need?
Use a professional Instagram account. The connection screen explains which permissions are needed for the features you enable.
How do I test my first automation?
Start with a simple message trigger and a short reply. Review the flow, enable it when you are ready, then send a test interaction from a separate Instagram account. Check the conversation in your Yazzil inbox.
Can I reply personally?
Yes. Open a conversation in your inbox to review its history and reply. Automated human handoff is available on plans that include that action.
How do I manage my subscription?
Sign in and open the subscription or billing settings in your workspace. Review your current plan and the available management options before confirming any changes.
Can the AI make mistakes?
Yes. Provide clear business information, test common questions and review the answers. Keep a person available for requests that need individual attention.
Where can I get help?
Use the Contact page to email support@yazzil.com. Include the page you were using, what you expected and what happened. Do not send passwords, API keys or payment card details.